Last Updated: 16/01/2026
TruGuard Security (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with us, or use our services.
By using our website or submitting your information through our forms, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information
Full name
Phone number
Email address
Business or property address
Service requirements and inquiry details
This information is collected when you:
Fill out a form on our website
Request a consultation or quote
Apply for a job
Contact us via phone, SMS, or email
Technical Information
IP address
Browser type
Device information
Pages visited on our website
This data helps us improve website performance and user experience.
How We Use Your Information
We use your information to:
Respond to inquiries and service requests
Schedule consultations or assessments
Provide security services and customer support
Send appointment confirmations, service updates, and follow-ups
Communicate via phone calls, emails, and SMS (with consent)
Improve our services, marketing, and website functionality
We do not sell or rent your personal information.
SMS & Messaging Consent (A2P Compliance)
By providing your phone number and opting in through our website forms, phone calls, or other communication channels, you expressly consent to receive SMS messages from TruGuard Security.
These messages may include:
Appointment confirmations and reminders
Service updates and follow-ups
Important notifications related to your inquiry or employment application
Message frequency may vary.
Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us directly.
We do not share, sell, or distribute phone numbers collected for SMS communication to third parties.
Email Communication
If you provide your email address, we may send you:
Service-related emails
Follow-ups on inquiries or applications
Important updates regarding TruGuard Security services
You may unsubscribe from non-essential emails at any time using the unsubscribe link or by contacting us.
Data Sharing & Third-Party Services
We may use trusted third-party platforms to operate our business, including:
CRM and communication platforms
Email and SMS delivery services
Website analytics tools
These providers are contractually obligated to protect your information and use it only for service delivery on our behalf.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, or disclosure.
While no online system is 100% secure, we take data protection seriously and continuously review our security practices.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Analyze website traffic
Understand user behavior
Improve website performance
You can disable cookies through your browser settings if you prefer.
Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your information
Withdraw consent for communications
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. TruGuard Security is not responsible for the privacy practices or content of those external sites.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
TruGuard Security
Website: https://www.truguardsecurity.com
Email: info@truguardsecurity.com
Phone: [Use the same phone number you are verifying for A2P]
Important (Don’t Skip This)
For GHL A2P approval, make sure:
This page is publicly accessible
Linked in the website footer
The same phone number appears on:
Website
Privacy Policy
A2P application
Forms include a short consent line like:
“By submitting this form, you agree to receive calls or SMS from TruGuard Security.”
If you want, I can also:
Write the exact SMS consent text for your forms
Review your A2P application answers line by line
Validate the page for carrier-level compliance before submission
Who we are
Suggested text: Our website address is: https://www.truguardsecurity.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.