Client Verification
TrueGuard Client Operations Portal
Your dedicated support team, service contacts, and account resources.
Welcome to the TrueGuard Client Operations Portal. This page is designed to give you direct access to the team responsible for supporting your account. Our goal is to provide clear communication, fast response times, and reliable security service.
Request Service Support Additional Coverage Request Billing & DocumentsYour TrueGuard Support Team
Each client account is supported by an operations team responsible for service coordination, staffing, scheduling, and escalation support.
Moe Nomair
Regional Vice President – Operations
Handles executive oversight, major service escalations, operational leadership, and client relationship support.
Rechelle
Lead Service Coordinator
Handles day-to-day client communication, service follow-up, account support, client requests, and service coordination.
Stephen
Assistant Service Coordinator
Handles guard scheduling, deployment, coverage coordination, staffing follow-up, and operational support.
Sohaib
Accounting & Finance Manager
Handles invoices, billing questions, payment support, and financial documentation requests.
Who to Contact
- General service questions
- Schedule adjustments
- Coverage requests
- Performance feedback
- Urgent issues
- Emergencies
- Guard missing
- Immediate concerns
- Invoices
- Billing questions
- Payments
- Financial documents
Dispatch Operations Center
Our dispatch team supports urgent issues in real-time.
- Emergencies
- Incident escalation
- Urgent coverage issues
Available 24/7
Escalation Structure
Client Resources & Requests
Submit requests directly to the appropriate department.
Our Service Commitment
- Reliable security coverage
- Professional officers
- Proactive communication
- Operational accountability
- Responsive support
Key Contact Information
Main Office: [Insert Number]
Dispatch: [Insert Number]
Service Coordination: [Insert Email]
Accounting: [Insert Email]
Dispatch Available 24/7
This portal is maintained to ensure accurate client support and resources.